Code rejected or number already used

Receiving the SMS is our part. Whether the service accepts the number is up to the service. A virtual number can be refused even after the code arrives.

The number was used before. Numbers are recycled. If the number was already linked to an account on that service, it may refuse it or show someone else's account.

The service restricts the country. Some services only accept numbers from your own region, or block number ranges they consider virtual.

The code expired or doesn't match. Codes are short-lived and tied to one sign-up attempt. A new request makes the old code invalid.

1. Enter the newest code, for the same service and account, without spaces.
2. If the service says the number is already registered, do not sign into an account that isn't yours. Start a new activation instead.
3. Try a different country. Countries where SMS for that service arrives well are listed on the SMS not received page.
4. Stop repeating paid attempts on the same service and country if they keep failing.

Once an SMS has arrived, the activation can't be cancelled and its coins don't return automatically, because the number did its job. If you think the SMS or the code was faulty, write to us with the service, country and time and we will review it. Your consumer rights are not affected.